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Director of Volunteer Services

Job Description

Appointed volunteer responsible for addressing the needs of the volunteers, including recruitment, retention, recognition, and leadership development training and support in accordance with chapter policies and bylaws.

 

Roles and Responsibilities

  • Recruitment and/or retention of volunteers
  • Conduct general volunteer orientation for all new volunteers including an overview of the volunteer structure, volunteer roles, responsibilities and deliverables
  • Understand and leverage experience of volunteers and direct them to various initiatives in the chapter
  • Identify and develop programs to involve, develop and engage volunteer members
  • Oversee, administer and build awareness of the chapter (and PMI’s) volunteer policies, procedures and guidelines
  • Develop volunteers to serve in their volunteer roles
  • Develop and administer volunteer recognition programs
  • Oversee and manage the chapter’s volunteer programs and services
  • Provide PMI volunteer awareness at the local and global levels
  • Develop and implement succession and transition plan

Strategic and Business Management Skills

  • Ability to use volunteer management software tools to match volunteers skills with interests
  • Proficient in email communications
  • Understanding of volunteer recruitment methods and tools (PMI’s Volunteer Relationship Management System)
  • Understanding of volunteer resource management
  • Understanding of volunteer recognition and appreciation programs

Leadership Skills

  • Ability to delegate effectively
  • Coaching and mentoring
  • Persuasion/motivation skills
  • Team building skills

Estimated Volunteer Hours per Month:  20-30